Securing Texas’ Second Largest Credit Union

randolph_brooks_credit_unioOn June 2, 2004, a ribbon cutting ceremony was held at the Randolph-Brooks Federal Credit Union’s new Administrative Service Center (ASC) in Live Oak, a suburb of San Antonio, Texas. The new building, the “Creswell Administrative Service Center” is named in honor of the current Chairman of the Board, Walter Creswell, who has served on the Board of Directors for more than 24 years.

Randolph-Brooks was founded in 1952 and the new ASC serves as the flagship for the credit union’s 22 branch offices. The ASC is home to over 300 employees and the credit union serves more than 223,000 members worldwide. With assets exceeding $2 billion, Randolph-Brooks is ranked among the top 25 of the 9,800 financial cooperatives nationwide.

Josh Moran, Director of Security for the credit union, was in charge of developing the security solution for the 117,000 square foot service center and 20-acre campus. “We needed a secure facility for our employees, members and visitors, but we didn’t want it to be like Fort Knox” said Josh. After countless discussions and visits to view other security systems, the decision was made to install an access control system and interface it with a Closed Circuit TV surveillance system.

Diebold, Inc., a global leader in providing physical and electronic security systems, facility transaction programs and automated teller machines, was awarded the security contract to install the access control, badging, and CCTV systems.
The PCSC “LiNC-PLUS” software program was installed in conjunction with the “IQ” series of intelligent controllers and “HID” proximity cards and readers, to protect key access points throughout the building, driveway entrances, and parking areas. Video surveillance was provided by “Pelco and Ademco” color cameras, with images stored on “Lanex” Digital Video Recorders and interfaced with the “LiNC-PLUS” dynamic graphical user interface.

The ASC has been operational almost eight months now and according to Josh, “we are very satisfied with the security solution for the ASC. The system does everything it was advertised it would do and both PCSC and Diebold have been solid business partners in making it happen.”